Aiello Intelligent Voice Assistant

First Multilingual Voice Assistant customised for hospitality and luxury guest experiences

All-in-One Fully Customisable AI Concierge for Your Business

Besides hospitality, we also provide partners in manufacturing, finance, healthcare and retail with the plug-and-play software that’s quick to setup, while creating a tailored cutting-edge AI experience.

Alarm Clock

✓ Time
✓ Set Alarm
✓ International Time
✓ Weather

Digital Concierge

✓ What’s the Wi-Fi password?
✓ Where and when is breakfast?
✓ Where’s the gym?
✓ When is check-out time?

Room Services

✓ Welcome Mode
✓ Cleaning & Do Not Disturb
✓ Bring Water or Fresh Towels
✓ Customer Complaints and Messages


✓ Room Call
✓ Front Desk Call
✓ Emergency Call

Transportation Info

Bus, trains, subway, parking lots

Food Recommendations

Any amazing food and great bars in the area

Tourist Spot Recommendations

Tourist areas, scenic spots and must-visit places

Local Services

Convenience stores, post offices, banks and hairdressers

Reduce Front Desk Workload by 60%

Automate 100% of the property-specific answers to guests’ questions for personalisation and upsell

Manage Your Voice AI Experience from AVA’s Cloud-based Platform

Actionable Data to Improve Hotel Operations

Use data analytics from real conversations to better understand your guest, identify hidden inquiries and opportunities.

Integrate IoT Room Control with Aiello Voice Assistant

Create an unmatched hotel experience with voice control that increase your in-room revenue.


Control all the lights in the room. Preset modes like “morning” or “night” scenes.


Adjust the temperature or turn on/off, just by saying “I’m so cold!”.


Open/close the curtains and blinds, or add them to good morning and good night modes for automatic adjustment.


Choose TV channels, adjust volume or just say what program you want to watch!


5.5HD / Multi-Touch


小美犀/Hello AI


2*2.5W Stereo Speakers



Input and Output

Micro USB (Debug Port)DC power and AUX out


4 * mic linear microphone array


Bluetooth® 4.2


9V / 1.5A


IEEE 802.11 a/b/g/n/ac (2.4GHz + 5GHz)


64-bit Quad-core A35 up to 1.5GHz


145.1 x 74.59 x 78.04 (mm)


Input AC 100-240V, output 9V/2A(TW) 9W/1.5A(CN)

Have Any Questions?

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