How AI-Powered Voice Assistants Are Revolutionizing the Hospitality Industry

As the pandemic abates and consumers can resume travel, hotels must provide superior customer service to stand out from their competition. Consumers are inundated with hospitality choices, but the hotel that provides its guests with all the services they need at the push of a button or a simple voice request will get them to […]

Improving the Guest Experience and Hotel Operations with the Aiello Spot

Ensuring hotel guest satisfaction has always been challenging. Responding to all guest inquiries promptly and accurately while providing the ongoing routine services your hotel offers can be difficult, especially during peak season. Yet high guest satisfaction ratings often come from a personal touch: from the impromptu conversation between a front desk staffer and a guest […]